SKU: STW5000
Riello Sentinel Tower (STW 5000) 5kVA Online UPS
SKU: STW5000
kVA: 5kVA
Watts: 5000
The Sentinel Tower (STW) is the optimum solution for ensuring maximum power reliability for mission-essential systems such as safety devices, telecommunications equipment, and IT systems. The STW is designed and built with cutting-edge technology and parts to make sure that powered loads are as safe as possible while having as little effect as possible on systems further down the line and saving as much energy as possible. The series contains 5–6 kVA single/single-phase and 8–10 kVA single/three-phase input, single-phase output models using online double-conversion technology, in which the load is continually powered by the inverter, which produces a sinusoidal voltage that is filtered and frequency stabilised. Input and output filters give further protection against power outages and lightning strikes. The STW is one of the top UPSes available on the market today in terms of technology and performance, with a three-level inverter that achieves 95% efficiency and a unity output power factor of 1, which increases system and device efficiency while reducing power system losses. The STW has both an Economy Mode and a Smart Active Mode that can be turned on and off. It also has a new custom diagnostics LCD display, RS232 and USB interfaces with Powershield3 software, an ESD input, and an interface slot that can be used with other boards. Please Note: All images are for illustrative purposes only
| Manufacturer: | Riello |
| Color: | Black |
| Topology: | Online Double-Conversion |
| VA: | 5000 |
| Watt: | 5000 |
| C13: | 2 |
| Output Voltage: | 220V/230V/240V |
| Input Frequency: | 50/60 Hz autoselect |
| Output Frequency: | 50/60Hz +/–0.1 % (autosensing) |
| Communications Ports: | USB / DB9 with RS232 and contacts / Slot for communication interface |
| Operating Temperature: | 0 to 40°C |
| Certification: | IEC/EN 62040-1, IEC/EN 62040-2, CE |
All UPS solutions require proactive maintenance to not only guarantee the lifespan of the backup power system but to also ensure that it is in optimal operational condition at all times.
Secure Power offers a comprehensive range of UPS maintenance services and our team of nationwide engineers are available 24/7, 365 days a year to carry out all routine and emergency works. We have a range of standard UPS maintenance contract packages and also provide tailored solutions to fit any requirement.
Below is a snapshot of what our contracts offer.
| Service | Bronze | Silver | Gold | Platinum |
|---|---|---|---|---|
| Response time | Next Business Day | Next Business Day | 8hrs | 4hrs |
| Discounted travel and labour costs | N/A | N/A | N/A | |
| 24/7 Technical support | ||||
| 1 preventative maintenance visit per year | - | |||
| Travel & labour costs for reactive maintenance | - | |||
| Professional service report | - | |||
| Emergency callout number | - | |||
| Priority parts | - | - | ||
| Access to UK wide spares network | - | - |
| Response Time | Next business day |
| Discounted travel & labour costs | |
| 24/7 Technical support | |
| 1 preventative visit per year | - |
| Travel & labour costs for reactive maintenance | - |
| Professional service report | - |
| Emergency callout number | - |
| Priority parts | - |
| Access to UK wide spares network | - |
| Response Time | Next business day |
| Discounted travel & labour costs | N/A |
| 24/7 Technical support | |
| 1 preventative visit per year | |
| Travel & labour costs for reactive maintenance | |
| Professional service report | |
| Emergency callout number | |
| Priority parts | - |
| Access to UK wide spares network | - |
| Response Time | 8hrs |
| Discounted travel & labour costs | N/A |
| 24/7 Technical support | |
| 1 preventative visit per year | |
| Travel & labour costs for reactive maintenance | |
| Professional service report | |
| Emergency callout number | |
| Priority parts | |
| Access to UK wide spares network |
| Response Time | 4hrs |
| Discounted travel & labour costs | N/A |
| 24/7 Technical support | |
| 1 preventative visit per year | |
| Travel & labour costs for reactive maintenance | |
| Professional service report | |
| Emergency callout number | |
| Priority parts | |
| Access to UK wide spares network |
Upsell Products
Delivering resilient power protection strategies
Secure Power offers one of the largest UPS (Uninterruptible Power Supply) solution portfolios in the country. As an authorised partner for global manufacturers including, APC, Schneider, Riello, Eaton, Socomec, Salicru and Vertiv, we have direct access to genuine UPS parts, enabling us to provide the very best industry lead times. Offering the best warranty and support plans on the market, our expertise extends far beyond physical backup power technologies, we are also recognised for our extensive service solutions, which include preventative UPS maintenance, battery backup services and comprehensive emergency power project solutions.
Our price promise
We are one of the most competitive backup power protection providers in the country and do our upmost to provide the best pricing and value for money to all our clients. Offering not only a first class service but our strong relationships with our manufacturing partners allow us to, in most cases, match and improve upon competitor pricing.
Approved reseller
We are approved resellers of all of the UPS brands we offer and take great pride in supporting our clients in integrating the best power protection solutions at the best price. Working closely with each manufacturing partner ensures that we are fully trained and have all the up-to-date technical knowledge to support our clients.
We’ve got you covered
We provide custom backup power maintenance support plans to suit any requirement, whether it be a small UPS backing up a PC or multiple UPS systems supporting critical infrastructure. Our team of highly qualified emergency power specialists provide an extensive range of flexible preventative maintenance packages.
Maintenance Services