Gold Maintenance Plan
8Hr response to emergency callouts
24/7 technical support
1 Preventative maintenance visit per year
Travel and labour costs for reactive maintenance
Emergency contact number
Discounted parts
temporary UPS in the event of a failure (up to 10kVA single phase)
Professional service report
Access to UK wide spares
Ensuring Optimum Performance and Uptime?
Secure Power delivers a comprehensive range of UPS maintenance support plans to small, mid-market and enterprise organisations. Our dedicated team of engineers are highly trained across a wide range of manufacturers including APC, Eaton, Riello and Vertiv.
Secure Power has extensive knowledge and expertise in UPS maintenance ñ providing industry-leading support throughout the lifetime of your critical infrastructure. Our aim is simple; provide each customer with a tailored maintenance support plan, ensuring optimal performance and continued reliability.
24/7 Technical Support?
You can call us 24 hours a day, seven days a week, 365 days a year. Our 24/7 support service is a simple, flexible solution that suits any size company, and gives you complete peace of mind that your business is continuously protected.
Multi-Vendor Support?
Secure Power offers multi-vendor maintenance support for companies who require a single point of contact for all their standby power systems. Whatever level of cover you are looking for, we are able to offer a tailored service support plan to meet your specific requirements.
Flexible Service Plans
Secure Powers flexible payment plan is a hassle-free way to spread maintenance costs over monthly installments, completely interest free. Furthermore, to reward loyal customers, we offer extensive discount on 36-60 month deals, which are impossible to turn down.
UPS Maintenance Plans. Our UPS maintenance plans consist of Bronze, Silver, Gold and Platinum and we can offer response times between 4 clock hours and next business day. We can also tailor a support package to meet your needs and unique requirements. Whether this is completing work overnight or including additional service visits, we can build a package just for you!
All UPS solutions require proactive maintenance to not only guarantee the lifespan of the backup power system but to also ensure that it is in optimal operational condition at all times.
Secure Power offers a comprehensive range of UPS maintenance services and our team of nationwide engineers are available 24/7, 365 days a year to carry out all routine and emergency works. We have a range of standard UPS maintenance contract packages and also provide tailored solutions to fit any requirement.
Below is a snapshot of what our contracts offer.
Service | Bronze | Silver | Gold | Platinum |
---|---|---|---|---|
Response time | Next Business Day | Next Business Day | 8hrs | 4hrs |
Discounted travel and labour costs | N/A | N/A | N/A | |
24/7 Technical support | ||||
1 preventative maintenance visit per year | - | |||
Travel & labour costs for reactive maintenance | - | |||
Professional service report | - | |||
Emergency callout number | - | |||
Priority parts | - | - | ||
Access to UK wide spares network | - | - |
Response Time | Next business day |
Discounted travel & labour costs | |
24/7 Technical support | |
1 preventative visit per year | - |
Travel & labour costs for reactive maintenance | - |
Professional service report | - |
Emergency callout number | - |
Priority parts | - |
Access to UK wide spares network | - |
Response Time | Next business day |
Discounted travel & labour costs | N/A |
24/7 Technical support | |
1 preventative visit per year | |
Travel & labour costs for reactive maintenance | |
Professional service report | |
Emergency callout number | |
Priority parts | - |
Access to UK wide spares network | - |
Response Time | 8hrs |
Discounted travel & labour costs | N/A |
24/7 Technical support | |
1 preventative visit per year | |
Travel & labour costs for reactive maintenance | |
Professional service report | |
Emergency callout number | |
Priority parts | |
Access to UK wide spares network |
Response Time | 4hrs |
Discounted travel & labour costs | N/A |
24/7 Technical support | |
1 preventative visit per year | |
Travel & labour costs for reactive maintenance | |
Professional service report | |
Emergency callout number | |
Priority parts | |
Access to UK wide spares network |
Delivering resilient power protection strategies
Secure Power offers one of the largest UPS (Uninterruptible Power Supply) solution portfolios in the country. As an authorised partner for global manufacturers including, APC, Schneider, Riello, Eaton, Socomec, Salicru and Vertiv, we have direct access to genuine UPS parts, enabling us to provide the very best industry lead times. Offering the best warranty and support plans on the market, our expertise extends far beyond physical backup power technologies, we are also recognised for our extensive service solutions, which include preventative UPS maintenance, battery backup services and comprehensive emergency power project solutions.
Our price promise
We are one of the most competitive backup power protection providers in the country and do our upmost to provide the best pricing and value for money to all our clients. Offering not only a first class service but our strong relationships with our manufacturing partners allow us to, in most cases, match and improve upon competitor pricing.
Approved reseller
We are approved resellers of all of the UPS brands we offer and take great pride in supporting our clients in integrating the best power protection solutions at the best price. Working closely with each manufacturing partner ensures that we are fully trained and have all the up-to-date technical knowledge to support our clients.
We’ve got you covered
We provide custom backup power maintenance support plans to suit any requirement, whether it be a small UPS backing up a PC or multiple UPS systems supporting critical infrastructure. Our team of highly qualified emergency power specialists provide an extensive range of flexible preventative maintenance packages.
Maintenance Services