SKU: G35T20KH2B4S
APC MGE Galaxy 3500 20kVA 400V UPS with 2 Battery Modules Expandable to 4
SKU: G35T20KH2B4S
kVA: 20kVA
Watts: 16000
The Galaxy 3500 from APC by Schneider Electric enables electrical contractors and facility managers to protect mission-critical applications in a dependable and cost-effective manner. The Galaxy 3500 is simple to deploy and maintain because of its modular architecture and factory-installed, swappable batteries and electronic components. The product's (TÜV-certified) 96 percent efficiency results in a decreased total cost of ownership and annual consumer savings. The Galaxy 3500 is equipped with twin mains inputs and a maintenance bypass switch, which increases system availability. The Environmental Monitoring Card and a start-up service are included with the device to ensure the correct configuration from the outset. Also included are IP51 protection, a 2-millimeter-thick standard steel plate enclosure, and air filters that can be changed by the user so that it can be used in harsh industrial environments.
| Manufacturer: | APC |
| Color: | Black |
| Topology: | Online Double-Conversion |
| VA: | 20000 |
| Watt: | 16000 |
| Output Voltage: | 380-415V |
| Input Frequency: | 47 - 70 Hz (auto sensing) |
| Output Frequency: | 47 - 53 Hz for 50 Hz nominal |
| Operating Temperature: | 0 to 40°C |
| Certification: | IEC/EN 62040-1, IEC/EN 62040-2, CE, IEC/EN 62040-3, ISTA 2B, VFI-SS-111, CE Mark, IBC 2012 |
All UPS solutions require proactive maintenance to not only guarantee the lifespan of the backup power system but to also ensure that it is in optimal operational condition at all times.
Secure Power offers a comprehensive range of UPS maintenance services and our team of nationwide engineers are available 24/7, 365 days a year to carry out all routine and emergency works. We have a range of standard UPS maintenance contract packages and also provide tailored solutions to fit any requirement.
Below is a snapshot of what our contracts offer.
| Service | Bronze | Silver | Gold | Platinum |
|---|---|---|---|---|
| Response time | Next Business Day | Next Business Day | 8hrs | 4hrs |
| Discounted travel and labour costs | N/A | N/A | N/A | |
| 24/7 Technical support | ||||
| 1 preventative maintenance visit per year | - | |||
| Travel & labour costs for reactive maintenance | - | |||
| Professional service report | - | |||
| Emergency callout number | - | |||
| Priority parts | - | - | ||
| Access to UK wide spares network | - | - |
| Response Time | Next business day |
| Discounted travel & labour costs | |
| 24/7 Technical support | |
| 1 preventative visit per year | - |
| Travel & labour costs for reactive maintenance | - |
| Professional service report | - |
| Emergency callout number | - |
| Priority parts | - |
| Access to UK wide spares network | - |
| Response Time | Next business day |
| Discounted travel & labour costs | N/A |
| 24/7 Technical support | |
| 1 preventative visit per year | |
| Travel & labour costs for reactive maintenance | |
| Professional service report | |
| Emergency callout number | |
| Priority parts | - |
| Access to UK wide spares network | - |
| Response Time | 8hrs |
| Discounted travel & labour costs | N/A |
| 24/7 Technical support | |
| 1 preventative visit per year | |
| Travel & labour costs for reactive maintenance | |
| Professional service report | |
| Emergency callout number | |
| Priority parts | |
| Access to UK wide spares network |
| Response Time | 4hrs |
| Discounted travel & labour costs | N/A |
| 24/7 Technical support | |
| 1 preventative visit per year | |
| Travel & labour costs for reactive maintenance | |
| Professional service report | |
| Emergency callout number | |
| Priority parts | |
| Access to UK wide spares network |
Delivering resilient power protection strategies
Secure Power offers one of the largest UPS (Uninterruptible Power Supply) solution portfolios in the country. As an authorised partner for global manufacturers including, APC, Schneider, Riello, Eaton, Socomec, Salicru and Vertiv, we have direct access to genuine UPS parts, enabling us to provide the very best industry lead times. Offering the best warranty and support plans on the market, our expertise extends far beyond physical backup power technologies, we are also recognised for our extensive service solutions, which include preventative UPS maintenance, battery backup services and comprehensive emergency power project solutions.
Our price promise
We are one of the most competitive backup power protection providers in the country and do our upmost to provide the best pricing and value for money to all our clients. Offering not only a first class service but our strong relationships with our manufacturing partners allow us to, in most cases, match and improve upon competitor pricing.
Approved reseller
We are approved resellers of all of the UPS brands we offer and take great pride in supporting our clients in integrating the best power protection solutions at the best price. Working closely with each manufacturing partner ensures that we are fully trained and have all the up-to-date technical knowledge to support our clients.
We’ve got you covered
We provide custom backup power maintenance support plans to suit any requirement, whether it be a small UPS backing up a PC or multiple UPS systems supporting critical infrastructure. Our team of highly qualified emergency power specialists provide an extensive range of flexible preventative maintenance packages.
Maintenance Services