UPS Maintenance Services
With a nationwide team of engineers, Secure Power delivers flexible UPS maintenance services to support all power protection strategies
For over 10 years, Secure Power has successfully delivered a comprehensive range of uninterruptible power supply maintenance support plans to small, mid-market, and enterprise organisations. Our dedicated teams of engineers are highly trained across a wide range of manufacturers, including APC, Eaton, Riello, Vertiv, and many more. Our knowledge and expertise within power continuity allow us to provide exceptional maintenance packages for your critical infrastructure.
Encompassing support, and technical advice from initial specification to decommissioning and right throughout the lifetime of your critical infrastructure. Our aim is simple, to provide each customer with a competitive tailored maintenance support plan, ensuring optimal performance, and continued reliability from start to finish.
Our Packages
Our UPS maintenance plans consist of Platinum, Gold, Silver and Bronze. We offer response times between 4 real-time hours and the next business day. Tailored support packages can also be offered to meet specific needs and unique requirements (see our bolt-ons). Whether this is completing work overnight or including additional service visits, if you need something specific, let us know what that is.
| Service | Bronze | Silver | Gold | Platinum |
|---|---|---|---|---|
| Response time | Next Business Day | Next Business Day | 8hrs | 4hrs |
| Discounted travel and labour costs | N/A | N/A | N/A | |
| 24/7 Technical support | ||||
| Temporary UPS in the event of a failure (up to 10kVA single phase) | ||||
| 1 preventative maintenance visit per year | - | |||
| Travel & labour costs for reactive maintenance | - | |||
| Professional service report | - | |||
| Emergency callout number | - | |||
| Discounted parts | - | - | ||
| Access to UK wide spares network | - | - |
Providing resilient power protection strategies for over 10 years.
Need Something Extra?
We know one size doesn't fit all, this is why we offer an array of additional bolt-on's that you can pick and choose from to suit your specific needs.
Out of hours visits allow us to come at a time that is convenient for you while preventing complications and ensuring minimal disruption.
Supplementary support visits outside the standard schedule to maintain your UPS to the highest attainable standard.
Bringing ongoing costs into clearer view and making budgetary requirement easier to predict.
Giving you additional peace of mind as part of your maintenance package excludes batteries, capacitors and fans.
Splitting your maintenance into manageable monthly payments.
Secure remote monitoring allowing immediate notification when attention is needed.
Providing immediate access to a complete selection of parts in the event of an emergency.
All our engineers are security cleared, allowing us to attend wherever necessary.
Maintained sites are eligible for discounted generator hire.
Our Accreditations
