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Generator Maintenance Services

Providing bespoke, cost effect and reliable generator maintenance solutions across the UK

Providing bespoke, cost effect and reliable generator maintenance solutions across the UK

The Importance Of Generator Maintenance

We know that generators play a key role in a businesses power contingency plan. Simply having a generator as part of your power protection plan often is not enough. Generators need regular attention and maintenance to ensure they are in good health. If the unthinkable happens and your generator fails, it may dramatically affect your backup plan, with catastrophic consequences.

We consider the health of your generator to be of top priority. As such, each generator maintenance plan provided by Secure Power factors in scheduled visits, so we can perform essential and routine maintenance before any problems strike. These checks also ensure that functionality and performance remain at optimum levels if you require backup power. Failure to perform regular maintenance checks can lead to the generator not performing as it should when called upon, which is why we consider it a priority.

Generator Maintenance Packages

As with all our maintenance services, flexibility is key, and the client’s needs come first. Every visit is arranged around a time and date that suits you, and you will be notified well in advance when a visit is required.

 

Service Bronze Silver Gold Platinum
Response time Next Business Day Next Business Day 8hrs 4hrs
Discounted travel and labour costs N/A N/A N/A
24/7 Technical support
Temporary UPS in the event of a failure (up to 10kVA single phase)
1 preventative maintenance visit per year -
Travel & labour costs for reactive maintenance -
Professional service report -
Emergency callout number -
Discounted parts - -
Access to UK wide spares network - -
Response Time Next business day
Discounted travel & labour costs
24/7 Technical support
Temporary UPS in the event of a failure (up to 10kVA single phase)
1 preventative visit per year -
Travel & labour costs for reactive maintenance -
Professional service report -
Emergency callout number -
Discounted parts -
Access to UK wide spares network -
Response Time Next business day
Discounted travel & labour costs N/A
24/7 Technical support
Temporary UPS in the event of a failure (up to 10kVA single phase)
1 preventative visit per year
Travel & labour costs for reactive maintenance
Professional service report
Emergency callout number
Discounted parts -
Access to UK wide spares network -
Response Time 8hrs
Discounted travel & labour costs N/A
24/7 Technical support
Temporary UPS in the event of a failure (up to 10kVA single phase)
1 preventative visit per year
Travel & labour costs for reactive maintenance
Professional service report
Emergency callout number
Discounted parts
Access to UK wide spares network
Response Time 4hrs
Discounted travel & labour costs N/A
24/7 Technical support
Temporary UPS in the event of a failure (up to 10kVA single phase)
1 preventative visit per year
Travel & labour costs for reactive maintenance
Professional service report
Emergency callout number
Discounted parts
Access to UK wide spares network

 

24/7 Technical Support

You can call us 24 hours a day, seven days a week, 365 days a year. Our 24/7 support service is a simple, flexible solution to meet the needs of any size company. Giving you complete peace of mind that your business is continuously protected in and out of standard business hours. Unlike our competitors, we don’t outsource our support. By giving you access to our dedicated UPS (uninterruptible power supply) specialists, no matter when you call your enquiry will be dealt with immediately by an experienced member of staff.

Multi-vendor Support

We want the right vendor for you. Unbiased multi-vendor support allows us to provide you with greater capability to provide the right solution for your needs. Doing this also avoids potential single vendor lock-in, which can potentially work more for the vendor than you as the customer as well as us as your service provider.

Flexible Payment Plans

Making premium support obtainable without creating financial concerns. Flexible payment plans are a hassle-free way to spread maintenance costs over monthly instalments, completely interest-free. Furthermore, to reward loyal customers, we offer an extensive discount on 36-60 month deals, which are impossible to turn down.

Providing complete UPS solutions for over 10 years.

Secure Power is your single point of contact for all aspects of your critical power needs.

Other services we provide

Battery Impedance Testing

READ MORE

UPS Health Check

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UPS Maintenance

READ MORE

Load Bank Testing

READ MORE

Accreditations